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Mercedes Ervin

Executive Assistant | Executive Production Administrator

Mercedes Ervin is a strategic Executive Assistant and Executive Program Administrator with over a decade of experience supporting leadership, managing cross-functional initiatives, and overseeing complex programs within municipal government, ministry, and community-based environments.

Raised in Oakland, California, Mercedes’ foundation is rooted in faith, service, and disciplined leadership. The values instilled in her early life—integrity, stewardship, accountability, and purpose-driven work—continue to shape her professional approach. She brings a mission-oriented mindset to every organization she serves, aligning operational execution with leadership vision.

Mercedes holds a Bachelor of Science in Psychology and has more than 10 years of experience in project, program, event, and facility management with the City of Oakland’s Parks & Recreation Department. In this capacity, she has coordinated large-scale public programs, managed vendor and stakeholder relationships, supported executive leadership, and overseen high-visibility community initiatives.

Her professional expertise includes:

• Executive-level administrative support
• Program and project lifecycle management
• Strategic planning and implementation
• Cross-functional coordination
• Event and facilities operations management
• Workflow optimization and process improvement
• Community engagement and outreach initiatives

Mercedes is known for her ability to translate vision into executable plans, streamline operations, and ensure organizational alignment. She operates with a high level of discretion, emotional intelligence, and organizational precision—critical competencies in executive environments.

In addition to her municipal leadership experience, Mercedes has served in various ministry leadership roles, including outreach coordination, evangelism initiatives, and chaplaincy service within the Alameda County Juvenile Justice Center. These experiences strengthened her leadership capacity, crisis response skills, and ability to work effectively across diverse populations.

Professional Philosophy

Mercedes approaches her work with the belief that leadership is best supported through structure, clarity, and proactive execution. She sees the Executive Assistant and Program Administrator roles not as support functions alone, but as strategic partners to executive leadership—ensuring priorities move forward, systems operate efficiently, and initiatives are delivered with excellence.

Her career reflects a consistent commitment to service, operational integrity, and purpose-driven impact.

CLIENTS | PROJECTS INCLUDE:

Acts Full Gospel COGIC, Outreach| Evangelism, Chaplaincy

City of Oakland Parks & Recreation, Sundays in the Redwoods Outdoor Concert Serie, Green Tee Golf Tournament 

City of Oakland Parks & Recreation, Malonga Casquelourd Center for the Arts, Studio One Art Center, Central Reservation Unit, Dunsmuir Hellman Historic Estate

Bling 1 Entertainment

The Destiny Muhammad Project

Just Relax Wellness Salon & Spa

Full House Music Group